Delinda wrote:Too true Michael! We are customers in a business where they make darn good money. We have a right to expect prompt, courteous service with a smile. (Don't apologize for the language. I was touched by the outrage on my behalf that so many folks wrote.) I am one of the department managers at a retirement/skilled nursing community & drill my staff on this constantly. And if they don't display what I call "a loving heart" they don't last long. I feel so empowered by this forum. Hubby told me he was so proud of me at appointment with new onc. Said, "You were so smart, informed, organized, strong & positive." I would not be able to do this without all of you. Hugs! XXOXO, Delinda
Return to “Colon Talk - Colon cancer (colorectal cancer) support forum”
Users browsing this forum: No registered users and 150 guests